Good to know
Here to help.
For help with a CEYVI order, ring sizing, delivery or a return, email [email protected]. Please include your order number so our customer care team can find your purchase.
Customer care
Monday–Saturday, 9am–7pm, China Standard Time (GMT+8). We aim to respond within one business day.
Our business
CEYVI is operated by Guangzhou Jewena Jewelry Co., Ltd. (广州杰维纳珠宝有限公司), registration number 91440106MAKM4PQU4F.
Room B127, 6/F, No. 55 Huangcun Road, Tianhe District
Guangzhou, Guangdong, 510660
China
This is our registered business address. Please contact us before visiting or sending a return; customer care will provide the appropriate return instructions.